Our Privacy Policy

Our team at Tech Talent Solutions is committed to respecting and protecting your privacy and personal information.
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.

Personal data we collect

The personal information we collect, store and use might include:

  • your name and contact details (including postal address, email address and telephone number);
  • your date of birth;
  • information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
  • assessment data from any psychological tests we administer on behalf of our clients;
  • your bank or credit card details. If you make an online purchase, your card information is not held by us. It is collected by our third party payment processors who specialise in the secure online capture and processing of credit/debit card transactions;
  • any other personal information shared with us.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.

We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to.

Where appropriate, we will make it clear why we are collecting this type of information and what it will be used for.

How we use personal data

We may use your information for a variety of different purposes, which may include:

  • providing you with the services, products or information you requested;
  • processing orders that you have submitted;
  • carrying out our obligations under any contracts entered into between you and us;
  • keeping a record of your relationship with us;
  • conducting analysis and market research to better understand how we can improve our services, products or information;
  • checking for updated contact details against third party sources so we can stay in touch if you move (see the section on ‘Keeping your information up to date’ below);
  • seeking your feedback or comments on the services we provide;
  • notifying you of changes to our services;
  • sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, new products and activities and promotions of solutions and services; and
  • processing job applications.

Storage of personal data

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).

We review our retention periods on a regular basis.

Sharing personal data

We will not sell or rent your information to third parties.

We do not share your information with third parties for marketing purposes.

However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy. These third parties may include:

1. Approved third parties working on our behalf

We may pass your information to third party service providers, suppliers, agents, subcontractors and other associated organisations for the purposes of completing tasks and delivering services to you on our behalf (for example to ensure we can effectively deliver a workshop or coaching session). However, when we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

2. Third party solution and product providers we work with

Our trusted and carefully selected third party solution providers offer a range of quality and reliable products and services designed to meet the HR and talent needs of Tech businesses. Only when you directly enquire about or purchase one or more of these products or solutions, will our approved third party partners use your details to provide you with information and carry out their obligations arising from any agreements you have entered into with them. They will be acting as a joint controller of your information and therefore we advise you to read their Privacy Policy. These third party solution providers will share your information with us which we will use in accordance with this policy.

We may also transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our staff, supporters, customers, users of the website or others. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Marketing communications

We may use your contact details to provide you with information about solutions and products we offer to help Tech businesses hire, develop, optimize and retain their talent, if we think it may be of interest to you.

Email/text/Phone

We will only send you marketing communications by email, text and telephone if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time by clicking the unsubscribe link at the end of our marketing emails.

Post

We may send you marketing communications by post unless you have told us that you would prefer not to hear from us.

We’re committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time using: info@techtalentsolutions.com.

Accessing and controlling your data

Under current data protection legislation, you have certain rights over the data we hold about you. The most important of these are:

  1. You have a right to request access to the personal data that we hold about you. If you want to access your information, please send a description of the information you would like to see and proof of your identity by email or post to the address provided below.
  2. You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us so we’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or if you believe any of the other information we hold is inaccurate or out of date, please contact us via email or post (see below).
  3. You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy, or we’re not lawfully allowed to use it.
  4. You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy, or we’re not lawfully allowed to use it.
  5. You may ask us to delete some or all of your personal information and we will do so as far as we are required to. In certain cases, we will anonymise that information, rather than delete it totally.
  6. If we are processing your personal information (1) based on your consent, or in order to enter into or carry out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide it to you or another service provider in a machine-readable format.
    vii. You have the right to object to processing where we are using your personal information (1) based on legitimate interests, (2) for direct marketing or (3) for statistical/research purposes.

If you want to contact us to exercise any of the above rights, please email us at info@techtalentsolutions.com or write to us at Unit 413, The Light Bulb, 1 Filament Walk, SW18 4GQ. Please note that we may ask for further information and/or evidence of identity if we are required to do so. We will endeavour to respond fully to all requests within 10 working days of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.

Keeping your information safe

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software: 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Cookies and related technologies

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. This helps us to deliver a more personalised service when you browse our website and improves our services.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Review and changes

We keep this policy under regular review. This policy was last updated in June 2018. Any changes we may make to this policy in future will be posted on this website so please check this Policy occasionally to ensure that you’re happy with any changes.